Resources

Guides, articles, and release notes to help you run security awareness training and manage risk across every client.

Guides

What is Pretexting? A Complete Guide to Pretexting Attacks

Supply Chain Attacks: What They Are and How to Prevent Them

AI and Social Engineering: The New Threat Landscape

Security Compliance Training Requirements by Framework

Security Awareness Training for MSPs: The Complete Guide

Defending Against Phishing Attacks: A Behavioral Science Perspective

CIS Control 14: Constructing a Security Awareness Training Program

Compliance and Security Awareness Training

Cyber Insurance Claims Denied: 4 Out of 10

Streamlining Your MSP with Halo PSA Integration

Articles

Introducing the new INFIMA

The new INFIMA pairs framework-driven compliance with per-user human risk management — plus dark web monitoring — on the platform trusted across thousands of clients.

Transition Guide — The New INFIMA

What's changing in the new INFIMA, what carries over, where to find things, and how the new features work.

Releases

Interactive Training Content

Redesigned training with interactive content, animations, progress tracking, and responsive design.

Halo PSA Integration

Connect INFIMA to your Halo PSA tenant with daily overnight syncs to keep user counts accurate and automate billing.

Scheduled Events

Automate recurring tasks with cron-based scheduling, plus send phishing emails at scheduled intervals.

Enhanced Training Administration

Partners gain direct curriculum customization without support tickets, including granular user/group overrides and one-off course injection.

Platform Enhancements and New Features

Improved phishing report button, sent emails tracking, enhanced user sync for Google Groups/OUs and Office 365.

Enhanced Phishing Simulation Management

Administrators can manually remove false positive clicks and add external phishing headers for better campaign tracking.